GENERAL TERMS & CONDITIONS

The rent of Stand Up Paddle Surf (SUP) equipments requires accepting the next conditions:

  • Having basic knowledge of practicing Paddle Surf and can to swim.
  • Users must to be adults. Minors will have to go with an adult who is being responsible of their safety and their acts.
  • The language applies to all Suping Mallorca SL’s services’s legal aspect is the Spanish and any translation is for the only purpose of facilitating the understanding of the documents by the user. Regardless of the language you are signing acceptance of the GENERAL CONDITIONS, the USER DECLARATION or other related documents.
  • The client is liable the equipment delivered from the moment of its delivery to its return.
  • If any part or all the equipment gets lost or broken, the client have to pay the value of it, according to the RRP value table of the manufacturers.
  • SUPING MALLORCA SL declines any liability regarding to the acts and process that the user can do (lack of common sense, negligent safety, omission of assistance, injuries to people, harm to goods, etc.) with the equipment which has been rented without a guide, from the moment of the delivery of the material to its return. The damages that may be caused to third parts will be only liability of the user.
  • Not included in the accident insurance specifically excluded aspects of it, see www.supingmallorca.com. In particular no process or altered state of health where the only manifestation is just the pain. In general any functional limitation, which is not clinically verifiable by laboratory tests, and rheumatic diseases, lumbago, cervialgias, back pain, knee pain, arthritis, osteoarthritis, hernias, varicose veins, corns, cooling, tendonitis, contractures, sprains, overexertion, and in general any muscle or joint injury caused by efforts constantly and repeatedly or others arising from a degenerative process or are not a result direct evidence of an accident with acute traumatic pathology.

Equipment
The board renting service includes the next elements:

  • A SUP BICSPORT’s board
  • A SUP paddle and a Leash

SUPING MALLORCA has:

  • General Liability Insurance with Policy Number RC-1352/1 de GABLE INSURANCE AG D.G.S.authotization code: L-0637 y AS-63
  • Accidents Insurance for sport activities in the wild enviroment with MUTUA PREVISORA BARCELONA. Nº 177.867.

Aditional Information

  • The client can ask for a free life vest and helmet. We recommend to wearing comfortable and light clothing, a cap and short neoprene booties. It’s necessary to carry water and sun protection. Drink water every 30 minutes at minimum.
  • Sea’s conditions: We advise to you navigate only in sea conditions under grade 3 on Douglas scale if you don’t have experience in watersport or you don’t know the route. You can find the forecast of your area at www.meteosat.com
  • The wind:We recommend to you, navigate only in wind conditions under grade 4 on Beufort scale. The wind will hit your body, getting difficult your balance into the SUP board. It’s better to avoid open areas and navigate close to the coastline. On summer, the wind has mainly S/SSW component. See: https://www.divulgameteo.es/uploads/brisas-mallorca.pdf
  • Navigating in swimming areas is not allowed in any case and you must respect all the sea security signs.
  • We suggest to keep at least a 5 meter security distance from any submerged object which is close to the surface, protruding, floating or navigating (rocks, any floating elements, buoys, platforms, boats, other boards, people, etc.)
  • The maximum distance allowed to navigate with SUPING MALLORCA’s floating crafts, regardless of its propulsion, won’t exceed two hundred meters (200m) from the coastline.
  • Users have refrain from going to sea if the sea state exceeds Strength 3 Douglas scale (rough seas, with wave heights than 1.25 meters, equivalent to wind force 4 on the Beaufort scale) and navigation is permitted only during daylight hours and visibility over one mile (1 km).
  • If it will be necessary activate emergency or rescue procedure, user must pay overtime rent plus a fixed charge of € 50.00.
  • For emergencies:Call 112 or transmit the rescue sign MAYDAY, MAYDAY, MAYDAY through VHF Channel 16 or the 2.182 Khz frequency medium wave.

Rescue Coordination Centre in Palma Head of Centre: Miguel Félix Chicón Direction: Av. Gabriel Roca A, 1º 07014 – Palma de Mallorca
Phone number: 97 172 45 62 Fax: 97 172 83 52 Email: palma@sasemar.es VHF working chanels: 16-10

USER DECLARATION

Mr/Ms. ____________________________________________ citizenship___________________ ID / PSP_____________________________ date of birth ______________________, Address __________________________________________________________________________
e-mail_______________________ @ ____________________ Phone_______________. In case of accident notify to____________________In relation to rental of equipment and services for the practice of paddle surf with Suping Mallorca SL, under promise or oath and my whole and sole responsibility DECLARE:
1. I can swim and I have experience in the practice of paddle surf.
2. I have not medical impairment, physical or psycho-emotional such as panic attacks, epilepsy, seizures, infectious diseases, and that I am fit for physical testing effort on and off the water.
3. I have recived information about routes and the environment where I will practice the Paddle Surf and forecast information.
4. I have not taken drugs in the last 48 hours and I am not under the influence of alcohol or drugs at the time of signing this document.
5. I am the advisor of Mr/Ms. ________________________________________________________ for all purposes of this document.

  1. Extra time: ½ hour 10,00€. Every extra hour 15,00€
    7. I have read, understood and accepted the TERMS AND CONDITIONS for use of Suping Mallorca SL’s services.

I authorize Suping Mallorca SL and its subsidiaries free use without charge of images captured during the activity and to send commercial information to my adresses.SI NO

Mallorca, ________________, 20___ SIGNATURE _______________________________________________In compliance with the provisions of Law 15/1999, of December 13, Protection of Personal Data, we inform you that any personal data provided will be included in an automated personal data created and maintained under the responsibility of Suping Mallorca SL.
The purpose of this file is to facilitate order processing, to limit the responsibilities of the services offered and, if we have expressly authorized in the appropriate box to send you communications about products and services that may be of interest .
Suping Mallorca SL guarantees the security and confidentiality of the data provided. Thereby, is committed to fulfilling its obligation of secrecy of personal data and its duty to protect them and take all necessary measures to prevent alteration, loss, treatment or unauthorized use.
Suping Mallorca SL’s customers may at any time exercise their rights of access, rectification, cancellation and opposition, writing to Suping Mallorca SL c / Malaga 12 basement A CP 07181 Palmanova Calvia – Mallorca.